Privacy Policy
Effective Date: July 1, 2026
Truli Skincare LLC ("Truli Skincare," "we," "us," or "our") respects your privacy and is committed to handling your personal information with care. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have. By purchasing our ebook, booking a session, subscribing to our newsletter, or otherwise interacting with our services, you agree to the practices described here.
Who We Are
Truli Skincare is a skincare brand owned and operated by Truli Skincare LLC, a limited liability company registered in the State of Georgia, USA. Our published works, including the Hormonal Skin Reset Guide, are produced under our publishing entity Timeless Beauty Odyssey. Our contact address is Atlanta, Georgia. Our contact email is info@truliskincare.com.
Information We Collect
We collect only the information necessary to deliver our products and services, communicate with you, and comply with our legal obligations. The specific information we collect depends on how you interact with us.
When you purchase the Hormonal Skin Reset Guide
- Your name
- Your email address
- Your billing address (as required for tax and payment compliance in some regions)
- Payment information — note: full payment card details are collected and processed directly by our payment processors (Payhip and Stripe). We do not see, store, or have access to full card numbers.
When you book a Barrier Clarity Session
- Your name and email address (collected through Calendly)
- Answers to any pre-session intake questions, which may include information about your skin history, current products and routine, skincare concerns, allergies, medications, and other information relevant to providing you with useful guidance
- Payment information (processed by Stripe as above)
Please note: Some of the intake questions may relate to sensitive health-adjacent information (such as medications or skin conditions). We treat this information with additional care. It is used solely to provide you with personalized skincare guidance during your session and is not shared with third parties for any marketing or commercial purpose.
When you email us or contact us
- Any information you choose to include in your message (name, email address, message contents)
When you sign up for our newsletter
- Your name and email address
Newsletter signup is opt-in only. Purchasing the ebook or booking a session does not automatically enroll you in our newsletter. If you want to receive updates, tips, or announcements from Truli Skincare, you must sign up separately through a dedicated newsletter signup form.
Client photos (Barrier Clarity Session clients only)
If you consent, we may collect photos of your skin during or after your session for the purpose of tracking progress or documenting your consultation. Photos are collected only with your prior written or verbal consent. Consented photos are stored securely in our cloud storage (Microsoft OneDrive) and are used solely for the purposes for which you consented. Photos are never published, shared publicly, or used for marketing purposes without a separate signed release from you.
Testimonials
If you provide a testimonial and consent to its publication, we will publish it in a limited-identity format — typically first name and last initial only (for example, "Sandra M.") — with no accompanying photograph. We will not publish your last name, full identity, photograph, or other identifying details without your separate signed consent.
When you visit our website
Our website is hosted by Netlify. Like all web hosts, Netlify collects standard server logs, which may include information such as your IP address, browser type, operating system, referring URL, and pages visited. This information is used for basic site operation, security, and aggregate analytics (for example, seeing which pages are most visited). It is not used to individually track or identify visitors.
We do not use client-side tracking scripts on our website. We do not use Google Analytics, Meta Pixel, Hotjar, or any similar tracking or advertising technologies. We do not use cookies to track or identify visitors.
How We Use Your Information
We use the information we collect for the following purposes:
- To deliver the ebook and provide access to the download link
- To schedule, deliver, and follow up on Barrier Clarity Sessions
- To provide personalized skincare guidance during sessions and in written summaries
- To respond to your questions, feedback, or requests
- To send transactional emails (receipts, session confirmations, written summaries, and similar service messages)
- To send newsletter emails, if and only if you have separately signed up for the newsletter
- To comply with legal, tax, and accounting obligations
- To protect the security and integrity of our services
Third-Party Service Providers
To operate our business, we rely on third-party service providers who process personal information on our behalf. Each of these providers has its own privacy policy governing how it handles data. We list them here so you know who has access to your information.
Payhip
Processes ebook checkout, delivers digital files, handles receipts, and manages VAT and sales tax where required. See Payhip's Privacy Policy.
Stripe
Processes payments underneath Payhip. Payment card information is handled directly by Stripe. See Stripe's Privacy Policy.
Calendly
Manages Barrier Clarity Session booking, scheduling, and reminders. Names, email addresses, and intake responses submitted through Calendly are stored on Calendly's servers. See Calendly's Privacy Policy.
Microsoft 365 (Outlook and OneDrive)
Hosts our business email (info@truliskincare.com) and cloud storage. Client emails, intake form responses, and consented client photos may be stored within Microsoft 365 services. See Microsoft's Privacy Statement.
Kit (formerly ConvertKit)
Manages our newsletter and email marketing. Only names and email addresses of individuals who have separately opted in to the newsletter are stored with Kit. See Kit's Privacy Policy.
Netlify
Hosts our website. Collects standard server logs as described above. See Netlify's Privacy Policy.
Future services
As our business grows, we may add additional service providers to support international clients or improve our services. Providers we anticipate adding in the future include WhatsApp Business (owned by Meta Platforms, Inc.) for international client communication. If and when we add new services that handle your personal information, we will update this Privacy Policy accordingly.
We do not currently use any customer relationship management (CRM) system. Basic client records may be kept using standard Microsoft 365 tools such as Outlook, Excel, or Microsoft Lists.
Marketing Communications and Your Choices
We only send marketing or newsletter emails to individuals who have explicitly and separately opted in to receive them. Purchasing the ebook or booking a session does not sign you up for our newsletter.
If you have opted in and later change your mind, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email we send you. Unsubscribing from marketing does not affect the transactional emails you receive as part of an active purchase or booking (such as receipts and session confirmations).
How Long We Keep Your Information
We keep personal information only as long as necessary for the purposes described in this Privacy Policy or as required by law:
- Purchase records: retained for the duration required by applicable tax and accounting law (typically 7 years in the United States)
- Session records and intake responses: retained for as long as you remain an active client, and for a reasonable period afterward for reference and continuity of care
- Consented client photos: retained only as long as needed for the purposes for which you consented, and deleted upon your request
- Newsletter subscriber information: retained until you unsubscribe or request deletion
- General inquiries: retained for a reasonable time to respond and follow up
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct any inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal record-keeping obligations
- Withdrawal of consent: Withdraw consent for photos or testimonials at any time
- Unsubscribe: Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@truliskincare.com. We will respond within a reasonable time and, where required by law, within 30 days.
Children
Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us at info@truliskincare.com and we will promptly delete it.
International Users
Truli Skincare LLC is based in the United States. If you access our services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country. By using our services, you consent to this transfer.
Security
We take reasonable precautions to protect your personal information. Payment information is handled by Payhip and Stripe under industry-standard PCI-DSS security. Files and records stored in Microsoft OneDrive benefit from Microsoft's encryption and security infrastructure. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. Any changes will be posted on this page with an updated Effective Date. If we make material changes, we will make reasonable efforts to notify affected individuals, such as by email or a notice on our website.
Contact
Questions, concerns, or requests regarding this Privacy Policy? Contact us at:
Truli Skincare LLC
Atlanta, Georgia
info@truliskincare.com